Live · No contracts

Stop shouting across
the room. Text them.

WaitingListOpen manages your restaurant waitlist and notifies guests by SMS and voice call the moment their table is ready.

Go to dashboard See how it works

waitinglistopen.com/dashboard

👥

Parties waiting

📊

Guests in line

⏱️

14m

Avg. wait

✅

Seated today

Maria Gonzalez

📱 305-555-0142 · 4 guests · 18 min

Confirmed ✓

Carlos Mendez

📱 786-555-0198 · 2 guests · 12 min

Waiting

Ana Rivera

📱 954-555-0231 · 6 guests · 7 min

Waiting

How it works

Four steps, zero paper.

From walk-in to seated in under a minute. Your staff handles the welcome — we handle the waiting.

Guest checks in

Host enters name, phone, and party size. Returning guests are recognized automatically — just enter the phone number.

Guest gets a status link

An SMS with a real-time tracking link goes out instantly. Guests can see their position in line from their phone, no app needed.

Table ready — we notify

One tap sends an SMS and a voice call simultaneously. Guest replies 1 to confirm or 2 to cancel — the panel updates in real time.

Host seats the guest

Mark them seated and the next party moves up automatically. Every visit is recorded for your customer history.

Features

Everything your host stand needs.

SMS + Voice call

Both go out the moment you hit Notify. Guests who miss the text hear the call.

Two-way SMS replies

Guests reply 1 to confirm or 2 to cancel. Your panel updates in real time automatically.

Real-time status page

Every guest gets a personal link showing their position in line, updating live as the queue moves.

Returning guest recognition

Enter a phone number and the guest's name fills in automatically. Faster check-in every time.

Analytics dashboard

Track wait times, cancellation rates, busiest hours, and notification usage — manager only.

Multi-role access

Cashiers see the waitlist. Managers see analytics, customer history, and team controls.

Built with

Modern stack,
production ready.

WaitingListOpen is built on proven, scalable technology used by thousands of companies worldwide.

⚡

Node.js 20 + Express

Fast, non-blocking backend API running on PM2 for zero-downtime restarts.

🗄️

Supabase (PostgreSQL)

Cloud database with row-level security. Every restaurant sees only its own data.

⚡

Socket.io

Real-time WebSocket updates — waitlist and status pages update instantly without refreshing.

📱

Twilio

A2P 10DLC registered SMS and voice calls. Reliable delivery to any US number.

⚛️

React + Tailwind CSS

Fast, responsive frontend built with Vite. Works on any device, any screen size.

🔐

JWT Authentication

Secure role-based access. Managers and cashiers see exactly what they need.

Guest experience

They know exactly
where they stand.

Every guest gets a personal real-time tracking page the moment they join the list. No app, no login — just a link in their text message.

Position updates in real time

As guests ahead are seated, their number moves up automatically — no refresh needed.

Instant table-ready alert

When you hit Notify, the status page switches to "Your table is ready!" live.

No app to download

Works in any mobile browser. Guests open the link and see their status instantly.

WaitingListOpen

The Grove Restaurant

Hi, Maria!

Live updates

in line

You're in line

1 party ahead of you

Guests

Ahead

12m

Waiting

WaitingListOpen

+1 (727) 353-5504

now

Hi Maria! 🎉 Your table is ready at The Grove. Please head to the host stand.

Reply 1 — I'm on my way 🙌
Reply 2 — Cancel my spot ❌

Track status: waitinglistopen.com/status/...

1 — I'm on my way 🙌

2 — Cancel my spot

Notifications

A text they'll actually read.

Guests reply directly from their messages app. No app to download, no link to click — just a simple text reply.

SMS + voice call simultaneously

Both go out when you hit Notify. Guests who miss the text hear the call.

Reply 1 to confirm, 2 to cancel

Dashboard updates instantly. No manual follow-up needed from your staff.

Pricing

Simple, honest pricing.

One location per plan. No setup fees, no contracts. Cancel any time.

Starter

^$27_.99/mo

Up to 1,000 notifications/mo

1 location
SMS + voice notifications
Guest check-in & waitlist
Real-time status page
Returning guest recognition
Up to 3 staff accounts

Get started

Stop shouting acrossthe room. Text them.

Four steps, zero paper.

Everything your host stand needs.

Modern stack,production ready.

They know exactlywhere they stand.

A text they'll actually read.

Simple, honest pricing.

Stop shouting across
the room. Text them.

Modern stack,
production ready.

They know exactly
where they stand.